Some FAQ's

If you don’t see your enquiry…Please ‘Contact Us’……

Painted...?

Definitely…. multiple coats of high-gloss 2-Pak Urethane, and fully cured before polishing to a high gloss surface. We do not sell cheap oiled or unfinished pickguards.

All rout cuts, chamfered edges, drillholes etc are fully repainted against moisture damage

How long will my pickguard last?

Probably as long as your guitar, or even longer…… Multiple coats of 2-Pak Urethanes ensures that zero moisture can enter to affect the 100% timber used.

Our 5-plys of custom hardwood and maple top ensures zero warpage over time….

Water and or Humidity?

OK – our pickguards are 100% timber… treat as you would your guitar. All edges, screwholes, routs , countersinkings etc are fully sealed against ingress of moisture. Random wetting will not harm them, just wipe dry with a clean dry microfibre cloth.

Hand-made?

Each pickguard is totally hand-made, and is a one-off, individual piece. When you purchase whichever pickguard shown, that’s the one that you get. ‘Weight’, as shown on each product page, is the average packed shipping weight.

Custom?

If a blank has to be made from ‘start-up’, then be aware that it’s a minimum of eight weeks before a blank is ready to cut.  There’s a 50% deposit before commencement of cutting.

As for one-off custom, unfortunately at this time, no can do… time involved for cutting original templates etc., makes it prohibitive. If it’s a Fender style that we don’t do at present, please talk to us via the Contact Us page.

Warranty?

To date we have not had one warranty return, so we’re continuing with our original 12 month full replacement warranty. If you do have an unlikely problem, please get in touch. We do everything possible to ensure that you’re 100% happy with your Gilroy Guitars pickguard.

Damaged in shipping? Please return the item to us in it’s original packaging, we’ll fully replace it as soon as is possible…… Return address is on our ‘Contact’ page…..

Scratches?

The final finish is a 100% gloss 2-pak finish, multiple coats. The surface will resist minor scuffs and scratches inflicted by pick and or fingernails. After ten years on my own Strat there was some slight dulling, which was able to be polished out again.

Outer Edges?

I bevel-rout the outer shapes to 60 degrees. This angle makes the timber edge slightly thicker and stronger than a 45 degree edge would be. After bevelling, the edges get a minimum of eight coats of laquer, finishing with a semi-gloss solid  ‘black’. Other edge colours are available at a small extra charge.

Packed for shipping?

Prior to shipping, each pickguard is given a final polish, and is packed securely, between rigid board, plus bubble-wrap etc, to make it’s journey to you in pristine condition.

Shipping?

We can ship to almost any address in the world, with some country restrictions regarding international destinations.

 Shipping usually takes place within 24 hours for an ‘in stock’ pickguard or item.

The ‘packed’ weight of a single pickguard averages to around 250gm, so up to three will ship for the same cost.

International shipping rates are currently set at $20 to the US and to EU countries. Shipping times will vary dependent on your country, customs etc.

Australian/NZ rates are currently set at $10

Payment?

NOTE – All prices listed are in US Dollars

We only accept PayPal, both Standard and Express Payments… if you don’t have a PayPal account?? No problems… you can pay through PayPal using  your preferred Credit Card without opening a PayPal Account.

Outer Edge Colours?

The ‘standard’ colour is ‘black’ – others available at an up-charge – have done ‘silver’, also various solid colours. Some ‘naturals’ may look better on your guitar with a softer edge than black – some stain is preferred, as it helps hide the multiple timber plies… Contact Us for your required…

Tone?

Maybe this question should’a come first… anyway….. My own guitars exhibit more sustain, with slight tonal improvements over the OEM plastic pickguards. Reviews from customers back up my own observations. Things just seem more alive, harmonic, with notes carrying longer…..

Weight?

Weight (240gm) shown for each product is the average PACKED for shipping weight. Actual pickguard weight varies from type to type, but is LESS than an equivalent plastic pickguard by almost 30 percent!

Our average actual pickguard weights are as follows:

Strat 75 gms; Tele 60 gms; other weights available on request

Plastic pickguards are heavier.

Strat – up to 110 gms (Tortoise), Tele 87 gms (Tortoise)

Disclaimer

Pickguards displayed on our website are manufactured in Australia by us at Gilroy Guitars, and are promoted as aftermarket products, to both visually and sonically enhance existing guitars. Gilroy Guitars has no association with any major guitar company.

Stratocaster®, Strat®, Telecaster®, Tele® and Squier® are all registered trademarks of Fender Musical Instruments Corp. Taylor Guitars is the registered trademark of Taylor-Listug, Inc.

For all correspondence, please use the ‘Contact Us’ form on this website.

Returns

You may return an UNFITTED and UNDAMAGED pickguard within 30 days of delivery for a full refund on the product only. We will only pay all shipping costs if the return is a result of our error, an incorrect or defective item.

Due to transit time for your return, processing, plus PayPal processing, refunds take two to three weeks after you shipping it. If you need to return an item, please use the ‘Contact Us’ page, quote invoice number, and SKU.

There’s no returns or exchange on a custom ordered piece… we supply photos etc prior to cutting and finally shipping, to ensure you’re 100% happy with the product.. if not, we don’t ship…..

Shielding

YES – EVERY pickguard is fully rear-shielded with Y-Shield silver/carbon paint to cover the whole rear surface, with metal fiber tape for contacting to your electronic components.

More recently – since start of 2017 we fit a .1mm Aluminium shield, again, covering the whole rear surface.