Enquiries
If you don’t see your enquiry…and for all correspondence, please use the CONTACT form on this website.
Regards... Peter
International Shipping
We can ship to almost any address in the world, with some country restrictions regarding international destinations.
Shipping usually takes place within 24 hours for an in stock pickguard or item.
The packed weight of a single pickguard averages to around 250gm - up to three Strat/Tele pickguards usually will ship for the same cost, excluding larger Tele-types.
International shipping rates are currently set at $20 to the US and to EU countries. Shipping times will vary dependent on your country, customs etc.
Painted
Definitely…. multiple coats of high-gloss 2-Pak Urethane, fully cured and polished to a high gloss surface. We do not sell oiled or unfinished pickguards.
The polished surface is hard-cured, and will resist minor scuffs and scratches inflicted by pick and or fingernails.
All routed cuts, chamfered edges, drill holes etc are fully repainted against moisture damage
Endurance
How long will my pickguard last?
Probably as long as your guitar, or even longer…… Multiple coats of 2-Pak Urethanes ensure that zero moisture can enter to affect the 100% timber used.
Our 4-ply custom hardwood base, with it's real maple top also ensures stability and zero warpage over time….
Water or humidity
Our pickguards are 100% timber… treat as you would your guitar.
All cut edges, screw-holes, routs , counter-sinks etc are fully sealed against moisture. A random wetting will not harm them, just wipe dry with a clean dry microfibre cloth.
Hand Made
Each pickguard is a totally hand-made, individual piece, with an individual SKU. When you purchase your pickguard as shown, that’s the one that you get.
Weight
Weight as shown on each product page, is the average packed shipping weight.
Our average actual pickguard weights are as follows:
Strat 75 gms; Tele 60 gms; other weights available on request
Plastic pickguards however, are heavier!
Strat – up to 110 gms (Tortoise), Tele 87 gms (Tortoise)
Custom Orders
Custom orders are possible, only for Strat, varied Telecasters - sorry, but for no other makes.
$50 deposit 'to start' - balance due prior to shipping.
Warranty
During ten years plus, we have not had one warranty return, so we’re continuing with our 12 month full replacement warranty.
If you do have an unlikely problem, please get in touch. We do everything possible to ensure that you’re 100% happy with your Gilroy Guitars pickguard.
Damaged in shipping
Please return the item to us in it’s original packaging, we’ll fully replace it as soon as is possible…… Return address is on our CONTACT page…
Aus/NZ Shipping
Shipping times will vary dependent on your postcode, Aus/NZ etc.
Australian/NZ rates are US$10 (insured/tracked)
Outer Edges and Chamfers
The outer shaped edges are chamfered to 60 degrees, which makes the timber edge stronger than a 45 degree edge would be. All neck, bridge, and pickup cuts are at 90 degrees.
After cutting, all edges are fully sealed with a semi-gloss solid ‘black’ -
Packed for Shipping
Prior to shipping, each pickguard is given a final polish, and is packed securely, between rigid board, plus bubble-wrap etc, to complete it’s journey to you in pristine condition.
Shielding Included
YES – EVERY pickguard is fully rear-shielded either with Y-Shield silver/carbon paint covering the whole rear surface, including a metal fiber tape which contacts your electronic components.
Or More recently – since mid 2017 we fit a .1mm Aluminum shield, again, covering the whole rear surface
Pickguard Thickness
Mostly they come in at 2.7 to 2.9mm, including rear shielding.
Slight differences arise from the varying thickness of veneers as supplied
Payment
PLEASE NOTE – All prices listed are in US Dollars.
We only accept PayPal, both Standard and Express Payments… you can also pay using Stripe with your preferred Credit Card
Duties and or Taxes
NO Duties are payable shipping into the United States…
CanadianTaxes of GST, PST, HST apply, total approximately 12.5% plus a small Duty payment of approximately 2.5%
Please check with your local authorities for UK and EU… rates and charges are varied depending on your country.[
Tone
My own guitars exhibit more sustain, with some tonal improvements over the OEM plastic pickguards. Reviews from customers back up my own observations. Things just seem more alive, harmonic, with notes carrying longer…..
Care and Maintenance
Almost zero requirement here.... wipe any moisture off with a microfiber cloth. Minor scuffs can be polished out with fine 'scratch-remover' type auto polish
Returns
You may return an UNFITTED and UNDAMAGED pickguard within 30 days of delivery for a full refund on the product only. We will only pay all shipping costs if the return is a result of our error, an incorrect or defective item.
Due to transit time for your return, plus PayPal/Stripe processing, refunds take two to three weeks after you shipping. If you need to return an item, please use our CONTACT page, quoting your invoice number, and item SKU.
Sorry - there’s no returns or exchange on a custom ordered piece… we supply photos etc prior to cutting and finally shipping, to ensure you’re 100% happy with the product.. if not, we don’t ship…..
Cancelled or Returns Policy
You can cancel any order at the Cart level by a 'remove' click at zero cost.
A purchase paid for but cancelled prior to shipping will be refunded LESS the non-refundable commission amount as charged by PayPal/Stripe
A purchase cancelled after shipped, or returned for a credit, will be refunded LESS PayPal commissions as stated above, also LESS the original shipping cost. The returnee is responsible for any returns postage
Disclaimer
All pickguards displayed on our website are made in Australia by us at Gilroy Guitars, and are promoted as aftermarket products, to both visually and sonically enhance existing guitars. Gilroy Guitars has no association with any major guitar company.
Stratocaster®, Strat®, Telecaster®, Tele® and Squier® are all registered trademarks of Fender Musical Instruments Corp.